Penske Automotive Group
2017 new-vehicle sales:
359, down 16%
2017 used-vehicle sales:
493, up 9.6%
Area Human Resources Manager Casey Willson on rewarding employees and showing them they are valued:
"Creating an environment of mutual respect, consistent one-on-one meetings, positive reinforcement, mutual accountability and realistic goals"
Willson on helping employees develop a career path:
"Ongoing one-on-one discussions to determine career goals and coaching to help employees achieve desired goals"
Willson on making work schedules more balanced or flexible:
"We have two teams that alternate between the early and late schedules to be fair, and we honor scheduled days off."
Willson on compensation:
"We have added several bonus opportunities to reward employees for building customer relationships through repeat and referral business."