Kelly Automotive Group
2017 new-vehicle sales:
2,029, up 11%
2017 used-vehicle sales:
619, up 4.9%
COO Brian Heney on changes to recruitment:
"We use a variety of platforms for attracting quality help. Kelly Honda promotes from within at every turn, and this has been great for attracting new employees and personal/professional growth for many within the dealership."
Heney on showing employees they are valued:
"We provide all our employees with personal days and are as flexible as possible when it comes to family time and hours needed to be away from the dealership. We are a family-owned and -operated company and fully understand how hard it is to balance family life and work schedules. Being aware of our employees' needs and around for them when they need us does make them feel like they are valued."
Heney on helping employees develop a career path:
"We place a good deal of emphasis on training and are always looking for ways to help our employees improve at what they do and prepare for the next step in their career path."
Heney on making work schedules more balanced or flexible:
"We operate on shifts and make sure that we have ample coverage to care for our customers' needs in order to stay away from those long days for our people."
Heney on compensation:
"We know that to provide our customers with the best experience we need great people working with us. We pay very well and have a terrific benefits package that includes Blue Cross Blue Shield health and dental as well as a well-run 401(k) plan."