Jason Lee Skinner
Penske Automotive Group
2017 new-vehicle sales:
2,023, up 12%
2017 used-vehicle sales:
1,412, up 6.2%
Skinner on changes to recruitment:
"We've found that our employees bring us friends and family to fill spots. We now offer a referral program for select positions with a reward up to $6,000."
Skinner on rewarding employees and showing them they are valued:
"I take groups of employees from all departments to breakfast/lunch/dinner regularly. We also have competitions regarding social media posts, reviews, customer service, etc."
Skinner on helping employees develop a career path:
"Annually, we do employee evaluations and guide team members toward their next role. We offer training and post available positions weekly."
Skinner on making work schedules more balanced or flexible:
"All of our employees work a flexible schedule with nights off, late days and weekends off. We encourage our employees to take time off to attend family functions and extracurricular activities. Basically, if you're getting your job done, come and go as you'd like."
Skinner on compensation:
"We offer paid training, paid time off, paid vacations and guarantees to take the stress out of commission sales."