Penske Automotive Group
2017 new-vehicle sales:
997, down 7.9%
2017 used-vehicle sales:
598, down 9.3%
Human Resources Manager Brenda Cabrera on changes to recruitment:
"We offer referral bonuses, sign-on bonuses and extra payouts for technicians who have received additional training."
Cabrera on rewarding employees and showing them they are valued:
"We host quarterly employee appreciation events."