Penske Automotive Group
2017 new-vehicle sales:
1,533, up 0.9%
2017 used-vehicle sales:
1,045, up 12%
Human Resources Manager Carole Fitzgerald on changes to recruitment:
"Career website for open positions. Posted internally and on boards and publications that cater to veterans, various ethnicities, age groups, disabled job seekers and military"
Fitzgerald on rewarding employees and showing them they are valued:
"Awards presented to employees as they reach a tenure milestone, presented by general manager and department managers"
Fitzgerald on helping employees develop a career path:
"Our Succession Planning program provides a clear pathway to accomplish goals and objectives."
Whitlock on making work schedules more balanced or flexible:
"Our dealership promotes work-life balance. Our no-cost Employee Assistance Program offers employees and family members resources for child and elder care, stress and everyday issues. We have co-sponsored family events and a wellness program."
Whitlock on compensation:
"Our sales force is commission-based and paid with an aggressive volume bonus. Our service technicians are on an hourly flat and paid on their production."