Maguire Automotive Group
2017 new-vehicle sales:
235, up 25%
2017 used-vehicle sales:
341, up 16%
General Manager Marcus Crandall on rewarding employees and showing them they are valued:
"Monthly meetings with departments to give recognition and listen to concerns"
Crandall on helping employees develop a career path:
"Ongoing training, daily and monthly. Coaching and cross-training for employees. Advancing as jobs come open."
Crandall on making work schedules more balanced or flexible:
"Sales department has a 45-hour workweek, a day off during the week and a late day in when working the evening hours. Service technicians have to work only one half-day Saturday every month, allowing for family time."
Human Resources Manager Pearl Simonis on compensation:
"Sales department is now paid off the front and back gross with no pack. We offer volume incentives in addition to the gross."