2017 new-vehicle sales:
667, up 2.5%
2017 used-vehicle sales:
815, up 3.4%
General Manager Jim Smith on changes to recruitment:
"We encourage our staff to refer people to us with compensation upon hiring and additional compensation after six months of employment. ?We also use sites such as Indeed, Facebook and Hireology to recruit."
Pre-Owned Director Ace Dastour on rewarding employees and showing them they are valued:
"We reward our employees in various areas. One way is we have our staff search for vehicles for sale by owner and reward them by paying a finder's reward when we purchase the vehicle for our pre-owned inventory."
Service Manager Jason Broaddus on helping employees develop a career path:
"Our philosophy is to 'get them and grow them.' Having an employee who has a direction and a desire to advance is the first step. Happy employees result in happy customers."
Internal Auditor Scott Stob on making work schedules more balanced or flexible:
"We have a flex schedule to accommodate family needs with a 45-hour workweek, which includes a day off and a morning off as well. We also adjust sales hours with a reduced schedule for the winter season."
Smith on compensation:
"We offer our employees the opportunity to enroll in our 401(k), where the dealership matches the employee's contribution up to 4 percent annually. In addition, we have sales and service contests that include cash spins, monthly contests and a chance for a trip at the end of the year for a member of the sales staff."