Garber Automotive Group
2017 new-vehicle sales:
573, up 54%
2017 used-vehicle sales:
335, down 17%
General Sales Manager David Tokarsky on changes to recruitment:
"We now have a mindset that it is an honor and privilege to work at Garber Nissan-Hyundai, with our long history and two Best Dealerships To Work For awards."
Sales Consultant Erika Foley on rewarding employees and showing them they are valued:
"Our gung-ho culture lets the team collectively come up with ideas that they all agree on. We have done river cruises, golf retreats, northern Michigan getaways and bowling parties."
Finance Manager Marquis Evans on helping employees develop a career path:
"Management gives us the necessary tools and support to be successful. We have continued training and are offered one-on-one support. When positions open up, we are encouraged to follow our goals."
Director of Customer Enthusiasm Michelle Murlick on making work schedules more balanced or flexible:
"The sales staff have their designated late days. They schedule stagers to allow them to have time with their families. The team works together to make sure families come first."
Office Manager Beth Isley on compensation:
"Our dealership has switched to a salary-based pay plan and then has a structured bonus plan for units sold."