"In the middle of a crisis lies opportunity."
That quote hangs on the wall of Chris Haydocy's office. The president of Haydocy Automotive Group in Columbus, Ohio, was already reeling from punches when the Great Recession hit: the shutdown of two General Motors franchised dealerships and the closure of a nearby auto parts plant that decimated the neighborhood. Then came the financial crisis, and the dealership nearly lost its financing.
The first priority for Haydocy wasn't a short-term slashing of costs or employees from his operations. Instead, he addressed the deeper issues confronting his neighborhood.