Your story about the technician strike in Chicago (“Chi-Town Showdown,” October) quoted fixed ops consultant Rob Gehring as saying: “I wouldn’t be a technician.” People like him help drive the poor technician attitude.
I have been in the automotive industry for 16 years, the past eight leading a service department. I know firsthand the struggles that service managers have to overcome to find technicians. I have spent many hours at community colleges and job fairs selling to young men and women the solid career path and bright future they can have as a tech.
Becoming a tech can lead you to many other opportunities, such as shop foreman, parts and service manager, general manager, or even dealer. We don’t need people discouraging millennials from entering the auto industry.
We do need more tuition incentives, tool purchase programs and similar initiatives. Manufacturers need to come up with more solutions for dealers and faster ways to get technicians certified.
Working for Tesla is not the only glamorous job left. Show me another industry where you can make more than $60,000 a year without a bachelor’s degree. Being a technician is a career that techs should be proud of. They should wear their uniform as a badge of honor.
GINA ALLEN, Director of Fixed Operations, Santa Margarita Auto Group, Rancho Santa Margarita, Calif.