Wireless programs improve shop efficiency, but only with proper infrastructure support

NoneSimple securityDefending against threats from hackers is a big part of ensuring that service departments' information technology is up to date. Here are some relatively simple steps to help maintain cybersecurity. Configure new wireless equipment to the highest, most modern security settings: Wi-Fi Protected Access 2, or WPA2, and Advanced Encryption Standard. These settings discourage cyber break-ins.Use complex passwords and change them often. WPA2 requires an eight-character password, but 12 characters are better, including upper-case, lower-case, numerical and special characters. Change passwords every 30 days and never display them publicly.Do not walk away from unsecured computers and tablets. When such devices aren't in use, the screens should be password-locked.Keep the dealership's business network separate from the Wi-Fi service provided to customers. This can include using firewalls and virtual local area networks, and locking out Internet Protocol addresses that look dubious, such as those from foreign countries. Buy and install good antivirus software. Downloading freeware from the Internet is asking for trouble. Connected cars, tablet computers and cloud-based software are putting heavier loads on the wireless networks of dealership service departments. That demand creates opportunities for efficiencies, but only if the information technology infrastructure -- bandwidth, connectivity, Wi-Fi coverage -- is up to the task.

Wireless programs improve shop efficiency, but only with proper infrastructure support

Featured Stories