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Capitol Subaru of Salem

Salem, Ore.

#3 100 List Ranking

Dealer

Scott Casebeer

Dealership group

Capitol Auto Group

Full-time employees

40

2015 new-vehicle sales

1,135, up 14%

2015 used-vehicle sales

365, up 4.6%

Cool perk

Capitol Auto Group pays the initiation fee and first-month fee for employees who join a health club.

Marketing Director Carrie Casebeer on showing employees they are valued

"We hold monthly meetings where top performers in both our sales and service departments are recognized as our Capitol Subaru Remarkable Employees of the Month as voted on by the management team. Each recognized employee gets a gift certificate for dinner, photo wall plaque and is entered into our Employee of the Year program, where the winner receives cash and a two-night stay anywhere in Oregon."

Charley Engelfried, customer service manager, on keeping employees engaged

"The implementation of companywide customer service training for all employees each year has created a focused goal for everyone. Using this training along with Daily Line Ups in each of our departments at Capitol Subaru keeps all staff informed on changes within their departments as well as the entire dealership. This allows all of the employees to focus on the larger picture for the store as well as how their position is essential to the success of Capitol Subaru; communication is the key to our employee engagement."

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