The girl with the finance tattoo has burned out.
She revealed her plight in a post this month on a Facebook page dedicated to dealership F&I managers.
“Does anyone else ever get stressed to the point where they’re done with the car business?” she asked.
“I used to LOVE being an F&I manager (I have: “Sign Here” tattooed on my finger to signify said love). But lately it’s like I’ve hit a wall. My PVR [or revenue per vehicle retailed] and product penetration is at an all time low cause my head isn’t in it. I’ve gone to really awesome trainings and done positive reinforcement but it’s like nothing I do is getting me back in the game.”
The post is unusual for this page, which typically has enthusiastic F&I managers offering each other tips to improve sales.
But the manager’s cry for help garnered a lot of empathy, not surprising given that some studies show F&I managers have low tenure and high turnover.
In the 2015 NADA Workforce Study, only two of the nine dealership positions examined had a shorter median tenure than F&I managers: service consultants at 1.5 years and service advisers at 2.4 years. The study showed that the median length of time F&I managers stay on the job is three years. That’s the shortest amount of time for manager positions.
Turnover is also highest for F&I managers at 36.7 percent, up 5 points from the year before. Some of that is because F&I managers get promoted to general manager jobs, experts say.
But job stress is a factor, as seen by the responses to the F&I manager’s Facebook post.
Wrote one: “I’ve wanted to quit a couple times it’s so stressful. Usually I take a quick trip to Florida to regroup and I feel better. Three-day recharge.”
Wrote another: “I question it every day. My numbers, regardless of my mood, are consistent. I just despise my co-managers. Hang in there.”
Another wrote: “I was in the same type of rut. We hired a newbie as I am training her and taking [time off], I realized what I wasn’t doing on my deals. My PVR is now at an all time.”
Others were less sympathetic: “Calm down. Every job has drama, even McDonald’s. You can do this!! Yes, we have ALL been there. We have all been there.”
Some pushed the gym as a solution to a mental rut: “My suggestion is to do something physical that helps with the frustration. My mental attitude has been much better since working out again. In our jobs, it’s easy to neglect your body and that gets to your mind really easily.”
And there is always that one who resorts to humor: “It might be the tattoo.”