For the fifth year in a row, Lexus is the auto industry’s most dependable brand after three years of ownership, while Buick is the highest-ranking marque among domestic and nonluxury brands for the second consecutive year, according to J.D. Power.
Lexus, Porsche, Buick, Toyota and GMC were the top five scorers in Power’s 2016 U.S. Vehicle Dependability Study released today.
GMC (fifth place), Acura (tied for eighth) and Ram (tied for eighth) moved into the top 10 this year. Cadillac, Mercedes-Benz and Toyota’s soon-to-be-discontinued Scion brand dropped out of the top 10.
Cadillac slipped 11 spots to 15th place, Mercedes dropped four to 12th place, and Scion tumbled 15 to 24th place -- the biggest dip in the rankings of any brand.
Chevrolet, Honda, Acura, Ram and Lincoln rounded out the top 10, giving domestic brands five spots in the group. In 2015, four domestic brands made the top 10, while three did in 2014.
The lowest-ranking brands were Dodge, Ford, Smart, Land Rover and Jeep.
At the manufacturer level, Toyota, General Motors, Honda, Daimler and BMW led the way. GM paced the industry with eight segment award winners, while Toyota followed with six winners.
The study, based on responses from 33,560 original owners of 2013 cars and light trucks among 32 brands, tracks problems experienced during the past 12 months.
Dependability is determined by the number of problems experienced per 100 vehicles, with lower scores indicating higher quality. Feedback for the study was gathered between October and December 2015.
Overall, the auto industry had dependability decline. The industry average of 152 problems per 100 vehicles was up from 147 in 2015.
Power says Scion, Nissan, Cadillac and Mazda took the biggest hits in the study largely because they launched new vehicles in the 2013 model year.