Dealership service departments have long competed against the independent mechanic or shop down the street.
Now they have to compete against the mobile mechanic driving up the street.
In the style of Uber, a Silicon Valley company called YourMechanic.com enables consumers to use their phones to bring car repairs to their doorstep.
YourMechanic's mission is simple: establish transparency and build trust in automotive service, CEO Art Agrawal said.
"If you don't know anything about cars, the [repair] experience is very black box," he said. "We wanted to solve this problem of little to no transparency when getting your car repaired."
The mobile mechanics concept is common. Independent providers all over the U.S. offer their services through companies such as Craigslist and Angie's List. Agrawal's innovation is providing consumers with a one-stop-shop experience.
Consumers requesting service give YourMechanic information about the vehicle, including the year, make and model, and what appears to be wrong. Based on that information, YourMechanic gives the customer a list of the parts, services and costs needed to repair the vehicle. YourMechanic operates in 32 markets and 22 states.
"We only move to a city when the demand presents itself," Agrawal said. "We're working on getting our name out there nationwide, and people are seeing us and asking for us."