RouteOne and Santander Consumer USA/Chrysler Capital (“SC”) (“Chrysler Capital”) will make full eContracting capabilities available to all of SC’s and Chrysler Capital’s dealers. The solution provides complete retail and lease contract validation, signature and distribution – all done electronically. It is supported by open integrations to leading DMS providers that serve the U.S. dealer market. eContracting is currently in pilot with SC and Chrysler Capital, with overall rollout for SC expected later in Q1 ‘16. It will be available to all Chrysler Capital dealers in Q2 ‘16.
“We are pleased to deepen our partnership with SC/Chrysler Capital to collaboratively enhance our service to dealers,” stated Mike Jurecki, RouteOne CEO. “The new offering will enable dealers to realize the benefits of eContracting, such as faster funding, improved CSI, and the reduction in dealer charge backs using a comprehensive validation routine prior to customer signature.”
RouteOne has a long and proven track record with eContracting. Its volume more than doubled in 2014 to 1.55 million contracts booked. Momentum is accelerating because of strong participation by captive, captive-like, and independent finance sources, and a growing list of over 5,000 dealers with coverage in all 50 states. Growth is further building because dealers can easily leverage their current DMSs and DSPs in support of the eContracting process through open integrations to the RouteOne platform. Finally, it provides compliance auditing throughout the entire contracting life-cycle, and a flexible, consumer-friendly signing process that can be done using signature pads, tablets, or nearly any touch-screen device.
“By making eContracting available at dealerships, RouteOne has boosted both compliance and customer service levels,” said Jason Kulas, CEO of Santander Consumer USA.” “This initiative fits with the SC/Chrysler Capital aim to help dealers sell more cars in an efficient and responsible manner.”
Dealers and finance sources interested in eContracting can contact RouteOne at 866.768.8301.
RouteOne was formed in 2002 by Ally Financial, Ford Motor Credit Company, TD Auto Finance, and Toyota Financial Services to improve the F&I process for automobile dealers and their customers. Connecting thousands of dealers and finance sources in North America for vehicle financing, RouteOne’s platform delivers a comprehensive suite of F&I solutions across multiple channels: in-store, online, mobile and via third-party solutions. Its flagship products include credit applications, eContracting, compliance and online/mobile retail services. In addition, RouteOne enables dealer choice across a wide variety of best in class providers through open integrations with over 125 DSPs. More information is available at www.routeone.com.
About Santander Consumer USA Holdings Inc./Chrysler Capital
Santander Consumer USA Holdings Inc. (NYSE: SC) is a full-service, technology-driven consumer finance company focused on vehicle finance, third-party servicing and delivering superior service to our more than 2.5 million customers across the full credit spectrum. The Company, which began originating retail installment contracts in 1997, has a managed asset portfolio of more than $52 billion (as of September 30, 2015), and is headquartered in Dallas. (www.santanderconsumerusa.com) Chrysler Capital is a registered trademark of FCA US LLC and licensed to Santander Consumer USA Inc.