FARMINGTON HILLS, Mich. – November 4, 2015 – TD Auto Finance U.S., the auto financing business unit of TD Bank, America's Most Convenient Bank®, today announced plans to consolidate its contact centers in the U.S. The action is expected to capture efficiencies, expand service to automotive dealer customers and support further growth.
The consolidation will result in the closure of TD Auto Finance's contact center in Dallas, Texas, in April 2016, which employs approximately 330 people. TD Auto Finance will transfer these positions to other TD contact centers and make additional hires, with 250 positions to Greenville, S.C., 70 positions to Farmington Hills, Mich., and nearly 30 to Jacksonville, Fla.
"Taking maximum advantage of our core contact centers will enable TD Auto Finance to benefit from the significant investments we've made in our regional campuses," said Andrew Stuart, President and CEO of TD Auto Finance U.S. "Expansions in these locations will allow us to better serve our customers and position our auto finance business for future growth."
TD Auto Finance's plans reflect the company's continued commitment to its presence in South Carolina, Michigan and Florida. The company expects to maintain current support levels and does not anticipate any disruption to service as a result of this change.
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.