The National Automobile Dealers Association is not a fan of AutoNation's new policy to fix all vehicles with an open recall before selling them, says the dealership group's chief, Mike Jackson.
"With NADA, we're on two different planets," Jackson told Automotive News last week. "I am the black sheep or the rogue retailer in their view."
For one thing, NADA President Peter Welch has said that grounding all rental and used cars under open recall would take vehicles out of commission for minor compliance matters, such as a wrong phone number in the owner's manual.
But while grounding vehicles is disruptive in the short term, Jackson says it's the right thing to do for customers and the industry. Still, making sure all affected vehicles are pulled from the sales pool and getting them fixed before a sale is allowed can be tricky. That's why AutoNation has offered to share what it has learned and the protocols being put in place with other retailers.
Although some competitors have reached out to AutoNation to find out more, they aren't ready to pull the trigger yet, Jackson said. For now, they're thinking about it.