Imagine driving a 75-foot rig through the snow to an auction house to pick up a load of used cars and trucks.
The vehicles aren't parked where they are supposed to be. The key is missing from one and the paperwork from another. All are covered with snow.
You find the cars and you find the keys, and while you wait on the paperwork, you clean the snow from the vehicles. That's all before driving each vehicle carefully onto your rig and hitting the road.
That scenario is all in a day's work for drivers of car haulers, says Kathleen McCann, CEO of United Road Services Inc., a suburban Detroit trucking company that moves about 3 million new and used vehicles a year.
It also contributes big time to driver job dissatisfaction. Truckers, who by law have a limited number of hours they can drive, are paid based on a percentage of the value of the goods they move, not by the hour. Add it up, and that's a major reason why the car-hauling industry is short about 3,000 drivers.