OKLAHOMA CITY, OK (November 10, 2014) – Bob Moore Auto Group (BMAG) received a very special distinction this week – 100% certification by the Association of Finance and Insurance Professionals (AFIP). Bob Moore Auto Group is the largest auto group in Oklahoma to be 100% AFIP certified.
“Obtaining a 100% AFIP certification shows the dealer’s commitment to his customers,” said AFIP Executive Director David Robertson. “By doing so, dealers ensure that every F&I person who speaks with a customer is fully accredited in state and federal regulations, and are bound by a signed code of ethics. It’s a real crown for a dealership to achieve 100% AFIP certification, and a great service to the dealerships customers.”
The AFIP Certification Program is a college-level continuing education program designed to give in-dealership F&I professionals and lender and vendor support personnel the regulatory and legal knowledge necessary to excel and a strong foundation for industry-specific ethical practices.
Each course is divided into three modules: federal, state and ethics. Every candidate must sign and agree to abide by the AFIP Code of Ethics, a strictly enforced industry-derived code of conduct. Additionally, you must have or have applied for any licenses required by your state to work in your current capacity. No individual with a past pecuniary or fiduciary felony conviction can become AFIP Certified. Recertification takes place every two years.
“Bob Moore’s cornerstone has always been customer service,” said BMAG Chief Human Resources Officer, Lisa Phelps. “We believe there is no greater service than to provide certified, knowledgeable and ethical financial information to everycustomer that walks through our doors. We are proud to be 100% certified andacknowledge the great effort it has taken our F&I team to reach the 100%goal.”
About AFIP: The Association of Finance & Insurance Professionals is the sanctioning body for the F&I trade. AFIPsets the standard for technical competence and ethical conduct in the UnitedStates and assists in other countries (including Canada and many in Europe,South and Central America) as needed. AFIP certifies in-dealership financial services personnel and provides a host of compliance and best practices products. In its 25-year history, AFIP has certified over 50,000 F&I professionals throughout the world.
About Bob Moore Auto Group: Founded by Bob Moore over 50 years ago and still family-owned and operated today, the Bob Moore Auto Group operates 15 dealerships in Oklahoma City and Tulsa. Bob Moore dealerships strive to provide the best customer service experience with quality repair and maintenance services, as well as offering a wide variety of new and used cars, trucks, minivans and SUVs. Bob Moore Auto Group respectfully sells 17 quality brands including Audi, Buick, Cadillac, Chrysler, Dodge, Ford, GMC, Infiniti, Jeep, Kia, Land Rover, Maserati, Mazda, Nissan, Porsche, RAM and Subaru.