* Dealer: Mitch Walters
* Dealership group: Friendship Family of Dealerships
* Full-time employees: 81
* 2013 new-vehicle sales: 797, down 10%
* Cool perk: The Friendship Family Fund is available to all employees during a time of need. All employees donate a portion of their paycheck to the fund. The fund has helped pay deductibles for car insurance during accidents, made co-pays for medical procedures, purchased diapers, bought tires, purchased Christmas presents for entire families and provided Thanksgiving dinner for many employees.
* General Manager Denny Fruth on showing employees that they are valued: "Every year, Friendship runs a full-page ad recognizing the 20-, 15-, 10- and five-year team members. Each team member also receives an award for recognition."
* Fruth on a change in response to staff request: "Although Friendship has always promoted from within, team members asked to be tested/considered for management positions that normally they may not have been considered for.
"We are happy to say that Friendship promoted over eight team members to a management position in the past year."