* Brands: Chrysler-Dodge-Jeep-Ram-Ford
* Dealer principal: Roger Bunger
* Dealership group: RML Automotive
* Full-time employees: 62
* 2013 new-vehicle sales: 1,928, down 12%
* Cool perk: Quarterly cookout lunch for all employees
* Lynzie Skjervheim, human resources administrator, on showing employees that they are valued: "We hold a Christmas party for all employees and a guest with great food, music and giveaways. We also pay referral fees for vehicle sales and extended service contracts."
* Skjervheim on
changes in response to staff requests: "Direct deposit is just one of the changes. We have also switched to using an electronic time clock system."