Corpus Christi, Texas
* General manager: Steve Chapman
* Dealership group: AutoNation
* Full-time employees: 60
* 2013 new-vehicle sales: 1,450, up 12%
* Cool perk: Hard work and performance, as well as milestones such as birthdays and length of service, are rewarded with recognition, compensation and occasional cookouts. Also, all associates and their families go to local AA baseball games three times a year, with all food and drinks provided.
* Chapman on a change in response to staff requests: "Management has listened to employee suggestions, looking for ways to eliminate roadblocks with regard to selling and servicing cars. We have identified some small tasks to reassign to administrative personnel, thereby freeing our sales and service professionals to deliver peerless customer service each and every time. Our team is always looking to streamline our processes to make it easier for our customers to do business with us."