"It's going to help us both in savings and in consistency in messaging," Mark Templin, Lexus International's executive vice president, told Automotive News. "The world has become a smaller place. Everybody can get on the Internet and see what everyone else is doing. So the more consistency we have, the better it is for us as we build the brand."
Under the new approach, 25 marketing gurus from the top 10 global markets meet months before a product's debut in so-called launch planning meetings to hash out ideas.
With the NX, which went on sale in Japan in July and arrives in the United States in November, the first meetings began in late 2013. Executives homed in on two global themes: performance and design. The ideas resulted in an NX tag line targeting younger buyers: "Beyond Utility."
The committee members went back to their local ad agencies to drum up creative ideas. Then they met again to share their ideas, keeping the good ones for pooled use.
Members kept meeting every three or four months to fine-tune the message until launch.
"In the past, they didn't come together and come up with a shared strategy. Every market just created their own stuff," Templin said. "Now you actually have the bigger markets coming together and sharing strategy, sharing creative concepts.
"In some cases, they say, 'Well, I was going to do this, but if you're going to do that, I can use it and won't bother'" creating my own version.
Disciplined brand messaging is increasingly important for Lexus, as Toyota Motor Corp.'s premium marque embarks on a two-pronged product plan -- with established nameplates aiming to keep current, older customers and newer, flashier models trying to win young ones.
One message Templin wants to send is that Lexus will not follow German rivals in rolling out sub-$30,000 nameplates just to drum up volume. He said separately that it would be impossible to keep Lexus' level of quality and build a car profitably at that price.
July's U.S. sales results, at least, seemed to validate Templin's sentiments. Lexus' monthly sales topped those of BMW and Mercedes-Benz (excluding Sprinter) for the first time since August of last year. Lexus sales soared 19 percent to 27,333 vehicles in July, though the brand trailed BMW and Mercedes for the first seven months.