For the past couple of years, federal authorities have accused car dealers of using shady lending practices in dealing with members of the U.S. military. Yet auto loans barely show up on a new Consumer Financial Protection Bureau report of complaints by military families.
The complaints against dealers have come from the bureau itself, along with the Federal Trade Commission and the Defense Department. In 2010, a Defense Department spokesman maintained that auto loan abuses had affected combat readiness.
But according to the new bureau report, "vehicle or consumer loans" accounted for just 2 percent of complaints from military families in the first quarter of this year and 6 percent in the second, third and fourth quarters of 2012.
Of the categories reported by the bureau, mortgages were No. 1, averaging more than half of military complaints, followed by bank accounts, credit cards, credit reporting and student loans.
In the past year, student loans and the "vehicle or consumer loan" category have been swapping last place on the bureau's list.