Show Me the Money!
Tuesday, June 19, 3 p.m. EDT
-- Strati Papageorge, DealerTrack
How anticipated trends this year and next will impact your dealership and how you can adapt to maximize your F&I profitability.
-- George Halloran, BenchMark Consulting International
Best bets for structuring a deal that will wow lenders.
Dealers Share Their F&I Best Practices
Wednesday, June 20, 1 p.m. EDT
-- Gabriel Garroni, Ally Auto
-- Mike Hanks, Bob Hall Dealership Group
-- Ted Mixon, Ourisman Ford & Lincoln
-- Kelly O'Neill, Infiniti of Honolulu
-- Julie Becker-Myers, Northwood University
From the dealerships: A "be brilliant in the basics" strategy; a time-tested way to boost service-contract sales; and a handshake-to-handshake, "no-handoff" sales process. Northwood's Becker-Myers draws insight from their presentations, and Ally's Garroni sets the stage with an overview.
Playing by the Rules -- Federal Regulation and Enforcement Workshop
Wednesday, June 20, 3 p.m. EDT
-- Michael Benoit, Hudson Cook
What dealers need to know about the Consumer Financial Protection Bureau. How the bureau can impact dealer behavior, and how dealers can prepare for what may lie ahead.
-- Carole Reynolds, Federal Trade Commission
Identifying trouble spots in auto finance and leasing and helping dealers determine whether they're driving toward danger or steering clear of deceptive practices.
--David Robertson of the Association of Finance & Insurance Professionals will moderate.
Bringing a System to F&I Madness
Thursday, June 21, 1 p.m. EDT
-- Vince Santivasi, Zurich Direct Markets
How a systematic approach to F&I can build trust, reduce the risk of legal exposure, and increase the amount of time for presenting products that fit customers' needs.
-- Bill O'Flanagan, Reedman Toll Auto World
Best practices for closing a deal. Why a holistic approach to F&I -- stretching from cashiers to service advisers -- starts with extended-service contracts.