In fixing MyFord Touch, Ford Motor Co. reluctantly acknowledges that the system wasn't "playing in Peoria," so to speak.
Ford is issuing an upgrade to its MyFord Touch in-vehicle infotainment system.
The system uses a touch screen in lieu of buttons and knobs on traditional instrument panels. There are also steering wheel-mounted controls and spoken commands to handle routine tasks such as adjusting the climate or changing the radio station.
The upgrade will redesign much of what drivers see on the touch screen. It also will fix many of the annoyances that some consumers have reported.
Since its launch, MyFord Touch received mixed reviews from consumers and auto journalists. I have written repeatedly that MyFord Touch was distracting because of its complexity and its occasional malfunction. I nearly drove off the road on three occasions while trying to adjust climate or radio.
And beyond that, many Ford and Lincoln dealers said teaching customers to use the system required salespeople to spend an extra hour or two at delivery.