The writer works for an automotive supplier.
To the Editor:
I read with anger and disgust "Fed-up dealers: Stop nitpicking on store rules" (Jan. 30).
I was made aware of those "rules" recently as my husband and I were car shopping at a local dealership that was under construction. When I asked why they were renovating again, I was told it was mandated by the manufacturer. I thought, "How ridiculous!" as the showroom was clean, bright and modern the way it was, and it hadn't been that long since it was renovated.
Replacing ceiling tiles because of the texture? Replacing floor tiles because they're not the right shade of gray? Where does it end? I'll tell you where: massive debt for some dealers and bankruptcy for others.
I do not go to a dealership because a showroom conforms to certain standards. I go because I'm looking for a new vehicle. Forcing dealers to make unnecessary renovations does nothing to help the economy or the dealership. How about some common sense here?