The 10 most-read finance & insurance stories in Automotive News this year combined practical information for frontline F&I managers -- especially on compliance.
News stories, such as one about identity theft by a dealership insider and another on General Motors partnering with Wells Fargo on 0% financing, also were a draw.
The changing relationships among GM, Ally Financial and GM Financial attracted readers, especially as they affected the comeback in subprime financing. How-to features -- ranging from tips on illustrating F&I menus to advice on taking credit applications over the phone -- commanded attention, too. Here are the headlines, with links to the full stories: