AUDI OF AMERICA -- Jeri Ward, 39, to director of customer experience, a new position. She had been general manager of customer advocacy, interactive marketing and launch strategy.
In her new role, Ward will lead consumer insight activities, including the launch of the Voice of the Customer program. She will also oversee all enthusiast clubs, including the Audi Club of North America, and customer care call center operations.
TOYOTA MOTOR SALES U.S.A. INC. -- Jaycie Dane to corporate manager for Scion. She had been assistant general manager for the Chicago sales region. Dane replaces Dawn Ahmed, who becomes corporate manager for distribution.
