MIAMI, FL, Nov 09, 2011 (MARKETWIRE via COMTEX) -- Ford, Chevrolet, Cadillac, Chrysler and BMW have been the biggest winners in terms of stealing market share from under-performing lease companies on the car leasing website LeaseTrader.com. Certain lease companies with unfavorable policies are retaining fewer drivers following a lease transfer according to data from LeaseTrader.com.
Japanese brands such as Honda, Acura, Nissan, Infiniti and Lexis have lease policies that score very low according to LeaseTrader.com users. More than 50 percent of the time a driver of one of these vehicles exits the lease with the intent of driving a different vehicle, and Ford, Chevrolet, Cadillac, Chrysler family vehicles and BMW have been the biggest winners during these transactions.
The below chart shows the top brands and vehicles losing customers in 2011 to rivals due to poor lease policies, lengthy transfer times and poor lease customer service.