WASHINGTON -- Dealers having trouble filing cash-for-clunkers claims because of problems with the federal governments Web site for the program are being urged by the National Automobile Dealers Association to document these problems.
NADA e-mailed members today asking all those who have been stymied to send the association documentary evidence at [email protected].
In the subject line, these e-mails should say Unable to Submit, NADA said.
Dealers also should send copies to the U.S. Department of Transportation at [email protected], the association said.
Because of the tight looming deadline, we want dealers to start creating a paper trail, NADA spokesman Bailey Wood said. This would help establish a documentary basis for extending the deadline.
As of 3 p.m. ET today, NADA received about 1,900 e-mails from dealers in the two hours since it e-mailed a request to members for documentary evidence that problems with the government's Web site is preventing dealers from filing rebate claims, NADA spokesman Bailey Wood said.
NADA has been calling on the federal government to extend the deadline for dealer rebate claims, now 8 p.m. ET today, to Aug. 31. The dealer association has said tonights deadline should apply only to completion of clunkers deals, not to submissions of claims on these deals.
Transportation spokespeople have not responded to requests for comment.
The government attributed computer outages Friday to its efforts to expand online capacity in preparation for an anticipated spike in filings in the last three days of the program.
Peter Fetz, business manager for Trend Motors Volkswagen in Rockaway, N.J., said today that the clunkers Web site for dealers has been displaying a blank screen for more than an hour.
Were getting a little nervous, he said.
Trend Motors is planning to submit six claims for about $24,000 today, on top of the 40 others it has filed in the past 48 hours, Fetz said.