Jaguar is touting improved quality and dependability ratings in national print and TV advertising in advance of launching its redesigned XJ luxury sedan in early 2010.
The new campaigns are the brainchild of Richard Beattie, a former Jaguar executive who returned to Jaguar North America in March as head of sales and marketing.
Beattie says a confidence-building campaign — whether it's advertising or simply talking with dealers, customers or employees — "is the biggest thing I wanted to establish by returning."
Jaguar wants to eradicate any lingering worries about the poor-quality vehicles it made for decades. It's an image problem Beattie has dealt with before. Beattie, 54, who is British, headed Land Rover North America marketing and sales from 2004 to 2007, then retired from Jaguar Land Rover for two years.
As a Ford Motor Co. sales and marketing executive, he ran Jaguar marketing from 2002 to 2004 and in the early 1990s. He was CEO of Mazda North American Operations from 1997 to 2000 and was in charge of sales and marketing for Lincoln Mercury from 2001 to 2002.