PARIS - French brands failed to shine in their home market in a key automobile customer satisfaction survey.
Citroen was ranked below average and Peugeot and Renault were just above average in J.D. Power and Associates' 2005 study. It is the first industrywide survey of customer satisfaction in France by the US market researcher.
PSA/Peugeot-Citroen pledged to raise its standing in future surveys.
A PSA spokesman said the survey covered cars sold in 2002 and 2003, when a rapid expansion of production and electronics glitches caused problems.
Peugeot Managing Director Frederic Saint-Geours said: "We've already taken the corrective measures to improve the quality of ours cars. We want to do better in the next surveys."
Peugeot was 10th in the survey's overall satisfaction rankings. Renault was 11th and Citroen was 14th.
Renault declined to comment on the results.
Honda topped the overall rankings, followed by BMW and Toyota.
The study was based on responses from 16,000 French motorists.