LOS ANGELES - Greg O'Neill, former head of Mitsubishi Motors North America Inc.'s sales division, has left his job as president of Newgen Results Corp. in San Diego, according to several sources.
Newgen specializes in customer-retention services for the auto industry, mainly for dealerships.
Neither Newgen nor its parent company, TeleTech Holdings Inc., in Englewood, Colo., would respond to inquiries.
But sources say O'Neill left the company this month.
Attempts to reach O'Neill for comment were unsuccessful.
The sources say William Dabb, former head of the Northeast region for Mitsubishi, also is no longer with Newgen.
Dabb was recruited by O'Neill to Newgen in the fall of 2004.
Sources say Dabb was the company's COO.
O'Neill left Mitsubishi in December 2003, three months after Finbarr O'Neill was named CEO.
Greg O'Neill joined Newgen in January 2004.
Finbarr O'Neill and Greg O'Neill are not related.
Newgen has about 7,000 dealership clients.
The company also has several automakers as clients, including Mitsubishi, Audi, BMW, Ford, General Motors, Hyundai, Jaguar, Kia, Land Rover, Volkswagen and Volvo.
Some Mitsubishi dealers say they were required to use Newgen for customer-retention services during Greg O'Neill's tenure at Mitsubishi. They say the practice stopped soon after Finbarr O'Neill became CEO.
Finbarr O'Neill left in January to become CEO of computer systems supplier Reynolds and Reynolds Co. in Dayton, Ohio.
He was replaced as head of Mitsubishi Motors North America by Rich Gilligan.