An Irvine, Calif., dealer failed to force Isuzu Motors America Inc. to pay him vehicle sales incentives and warranty claims.
The dealer, Ray Fladeboe, filed a complaint with the California New Motor Vehicle Board in October 2003. He asked the regulatory board to require Isuzu to pay him the money he believes he is owed.
Fladeboe claims Isuzu owes him more than $45,000 for sales incentives and warranty work. He says he earned those payments just before the California Department of Motor Vehicles canceled his dealership license in January 2003.
Fladeboe said his records show $34,000 in incentives and $11,398.88 in warranty claims are outstanding.
The dealer received no response from Isuzu when he wrote the automaker in September 2003 to demand payment, according to legal documents.
But the state board rejected Fladeboe's request for payment. It determined Isuzu rejected the warranty and incentives claims for valid reasons.
The board's decision cited Isuzu's claim that the dealer was ineligible for the sales incentives because the disputed vehicles were demonstrator models rather than new.
In other cases, Isuzu said, customers opted for special interest rates instead of rebates. It also said the dealership had failed to enroll in Isuzu's incentive program.
The automaker also claimed Fladeboe was disqualified from reimbursement for the warranty work in question because the repairs were not covered by a factory warranty. In other instances, the claims lacked documentation or were fraudulent, according to legal documents, Isuzu said.
The dealer's attorney, Michael Sieving, says Fladeboe has not decided if he will appeal the board's decision.
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