To the Editor:
The July 5 article on J.D.Power's "Dependability Index" brings up a question.
Don't you think that Automotive News, which prides itself on accurate news, should expose the J.D. Power hoax in "reliability"?
They must multiply the figures by 100 to show any appreciable difference in the various makes.
For instance, Lexus had 162 repairs per 100 vehicles and the Industry Average was 269. That's a difference of only one repair per vehicle. It is insignificant, and only by inflating the figures by 100 can they make it look like an actual difference. It's misleading to say the least.
Multiplying it by 100 is important only if you purchase 100 vehicles.
Do the right thing, and be the first to bring this to the attention of the public. You'll be doing a great service for the truth.
If J.D. Power must distort and exaggerate the facts, why would we believe any of its surveys?
Who checks to see whether Power's data is accurate or contrived?