Automotive News used to be the industry newspaper. Now, with the Enquirer-like lead story on the service contract twins (Jan 26), you not only look like the factory tabloid but more like the factory tool.
That was the most important event at the National Automobile Dealers Association convention? What a joke!
Without franchised dealers, whose strength is in their independence, the factories could not survive.
Independent providers energize the marketplace. True, there are occasional problems. But those had already been amply covered. The timing, positioning and trivial content of that story is a disgrace. It looks like you are trying to drive business to the factories. I'm embarrassed for you.