Staff turnover, especially in sales, is a problem for every dealer. It's aggravating, expensive, and it steals time from other important duties.
It often has been said that a customer will walk if he can save $50 at another dealership. It's probably just as true that salespeople will walk if they can make an extra $10 per car elsewhere.
Automotive News talked with six dealers who are winning the turnover battle. Here's a sampling of what they told us.