This letter is in response to your Jan. 12 editorial, "Nowadays, F&I should mean fair and impartial."
I have been an F&I manager or business manager in Florida for 10 years, and I see nothing wrong with the finance department being an additional profit center for a dealership.
If a dealership completes the financing on a vehicle for a customer, what is wrong with making a profit on that service?
As for additional profit on warranties and other available options that customers have an option to purchase (note the word "option"), since when has profit become a sin in our society?
Many other day-to-day purchases have bigger profit margins than those items, but I never hear of people complaining about the overall cost of their purchases.
I strongly object to your statement that "average minority car buyers routinely pay higher markups than average white customers."
I work day-to-day with people from many different backgrounds and have never let that be a deciding factor in the financial options.