General Motors is on a roll and is building world-class products. For the first time in memory, its marketing department is right on and is showing true leadership.
There is another division of GM that most people overlook.
They are the unsung heroes, and their name is General Motors Acceptance Corp./Motors Insurance Corp.
On May 13, our dealership was hit by golf ball-sized hail that damaged 98 percent of our inventory. GMAC/MIC had claim representatives at our dealership within 48 hours. They looked at 288 vehicles in the two days they were here. They came back promptly and did a supplemental claim right away.
I would like to thank the following superheroes who worked tirelessly on this unfortunate act of Mother Nature: Paul Sipes of MIC claims, Detroit; Bosco Todorovich and Brian Henry of GMAC, Columbus, Md.; Dave Backus and Newt Ronan of GMAC/MIC, Atlanta; and Tim Grubbs and Dan Antonelli of GMAC/MIC, Philadelphia.
And special thanks to Barbara Stokel and her team at GMAC in Farmington, Conn.