May 21 -- When Nissan's Infiniti Division was formed in 1989, finding new ways to pamper customers was all the rage.
Some dealerships had play areas where the kids could romp while mom and dad shopped for a new minivan.
Infiniti dealerships included contemplation areas. These were spaces, separated from the rest of the dealership by Japanese shoji screens, where customers could meditate or just quietly contemplate their vehicle purchase.
They fit right in with the Zen-like theme of early Infiniti TV commercials, which featured babbling brooks and stoic rocks but no cars.
Ah, but times change.
Infiniti stores are being redesigned to accommodate an expanded line-up, which needs more floor space.
That means "sayonara" to the comtemplation areas.