In reply to Karl Christopher, the March 18 letter writer described as the owner of "an upscale retail store," I was co-owner of a furniture store and have worked for major automobile dealerships for 20 years. I know one thing for sure: We do not have a 500 percent markup on our cars.
There is a reason why an "upscale retail store" can offer 70 percent to 80 percent off and still make a profit.
Each year, the margin between the manufacturer's suggested retail price and invoice gets smaller. At the same time, our costs have gone up.
We do have a great deal of integrity at our 38-year-old dealership, with a lot of repeat customers. We also know that profit is not a four-letter word.