`DeLorean saga' is alive and well
Regarding Edward Lapham's June 21 column, I found it refreshing to read an accurate account of the history of DeLorean Motor Co.
However, as owner of the world's largest DeLorean service facility, I beg to differ about the 'DeLorean saga' being over.
In 1997, we purchased the remaining supply of original DeLorean parts, a 50,000-square-foot warehouse full of stainless panels, drive trains, glass, interior trim and all the little bits and pieces to keep DeLoreans on the road well into the new millennium.
Although we are not related to the original DeLorean Motor Co., we continue to source replacement parts from around the world, as necessary.
The original advertising for the DeLorean sports car invited people to 'Live the Dream.' Today, several large owner groups here and abroad, a large following on the Internet and a half-dozen or so DeLorean service centers across the country are keeping the dream alive. By supplying owners with parts and service and by restoring DeLoreans, we're doing our part, too.
No, the DeLorean saga has not ended; only a chapter has closed. And if you want to know the truth, we get a bang out of working with the cars (and their owners) every day.
DeLorean Motor Co.
Allocation is tricky on hot products
In your June 28 issue, you printed a letter from a frustrated Corvette buyer ('He has $50,000; GM won't take it'). The writer said his dealer was not allocated any Corvette convertibles that week.
For hot product (i.e., Corvette convertible), the industry allocates to dealers, not individual customers. All automakers and their dealers know that in such a 'turn and earn' allocation system, some dealers don't earn an allocation for hot product and, therefore, would not be able to place an order, regardless of how bad the customer wanted the vehicle.
I suspect most of your readers know this. Many dealers are very direct in telling their prospective customers they have no allocation; some do not. In either case, it has nothing to do with General Motors' Vehicle Order Management System.
The industry has struggled for years - without success - to find a fair and equitable way to allocate hot product to individual customers. I suspect you know all this, so why did you print the letter?
West Bloomfield, Mich.
The writer is an automotive consultant.
It's Harlow, not Harold
I congratulate you on your June 28 issue. The number and variety of authoritative articles gave us an impressive and up-to-date roundup of what's happening in the auto industry.
Your report on Flint was particularly interesting to me, a retired General Motors public relations staffer, although I was disturbed that former GM CEO Harlow Curtice was identified as 'Harold' Curtice.
Russ Merritt Public Relations
Olds dealer lauds the `New Wave'
I am writing in response to 'Olds goal: Ride a New Wave' (June 21). As an Oldsmobile dealer, I was inspired by the article and Karen Francis' keen perception of the market.
I have taken notice of the fresh, younger buyers who are on my lot to inquire about the Alero, the Intrigue and the Bravada. I am excited that Oldsmobile is going to target this 'New Wave' of buyers.
The 'New Wave' target, coupled with the new market team approach will undoubtedly make every Oldsmobile dealer enthusiastic. My market team has been extremely helpful and responsive to all the needs of my dealership.
I am proud to be an Oldsmobile dealer, and I feel privileged to be part of this positive wave leading us into the 21st century.
Tony Domiano Auto (OldsmobileGMC-Jeep-Mitsubishi)
Long wait cost GMC a customer
For 41/2 months, we tried to submit a sold order for a 1999 GMC pickup without success. The customer, a small-business owner and a loyal GMC customer, was going to cancel the order.
We also own the local Dodge dealership. The customer wanted to buy locally because of convenient service, so we specced out a Dodge and submitted a sold order.
In 21 days, he was driving his $40,000 Dodge. He likes it very much and may buy another Dodge.
I realize this is only one case, but 90 percent of all cars and trucks are sold one at a time.
ROBERT S. ARNOLD
Arnold Pontiac-GMC Inc.