Good pay, reasonable hours, retirement programs - they make your dealership or your clothing store or your restaurant a nice place to work.
But how about the little things that keep your staff loyal? The Automotive News panel is into such perks.
At Sam Scism Ford-Lincoln-Mercury in Park Hills, Mo., a hot lunch is provided for employees who work Saturday. Salespersons who work Saturday get a three-day weekend every six weeks.
Bill Stasek, a Chevrolet dealer in Wheeling, Ill., writes a note on anniversary cards. Taped to the card is a Susan B. Anthony dollar coin for each year of service.
Refreshments and darts at a local watering hole are a Tuesday night fixture at Advantage Ford-Lincoln-Mercury in Fremont, Ohio.
The word gets around. General Manager Pat Denson at Saturn of Sarasota (Fla.) receives at least one call a week from experienced Saturn hands who want to work there.
The payoff: Joe Knight says people with only 10 years' service are like new hires at Knight's Garage (Nissan) in West Warwick, R.I. And Michaelle Davis, human resources director at Kuni Cadillac-BMW in Beaverton, Ore., does not hire people 'who are just looking for a job.'