Gabe Garroni, Senior Vice President of Insurance Sales for Ally, discusses ways sales and F&I can address customer concerns regarding EVs and promote services and products that protect electric vehicles at the dealership.
JT Hoffman, senior director of insurance sales for Ally Southeast Region, discusses the galvanizing force of the pandemic on the digital transformation of the finance and insurance process. He also has some tips for how dealers may continue evolving their F&I process to increase customer satisfaction in dealer profitability.
Amy Sudik, senior director of marketing for Ally discuss methods of encouraging repeat business for sales and service offers, including ways dealers might employ targeted digital ads as part of their communications with customers.
Ally Financial Senior Account executive Kathryn McDonald and Robert Vackar, President and Chairman of the Board for the Bert Ogden Auto Group, discuss how dealers can improve the car buying experience both online and offline to meet and surpass customer expectations.
Ally's Vice President of Sales Gabe Garroni discusses how the pandemic has accelerated digital retailing and how remote F&I allows dealers to engage consumers in ways that continue to contribute to profitability, while also delivering the convenience and efficiency that only digital can.