Just weeks before the coronavirus pandemic subsumed economic activity in the U.S., Muriungi took the reins from Mark O'Donovan, who was head of Chase Auto from November 2016 through Feb. 24 of this year.

All three major auto lenders that reported earnings last week signaled concern that without further government stimulus, consumer auto loan performance could suffer.

A new study by U.S. Public Interest Research Group examines consumer complaints into the Consumer Financial Protection Bureau since 2017.

Chase Auto has powered Subaru's financing arm for 19 years, making it the lender's oldest exclusive automaker agreement.