Why Carl Icahn is betting on Hertz, Lyft and Pep BoysNov. 8
Audi service secrets: Fast fixes and goodwill repairsNov. 4
Diagnosing fixed ops at the public dealershipsNov. 6
AutoNation to provide service to Waymo's self-driving carsNov. 2
Racing in the shop lanesNov. 6
CHICAGO HOPEOct. 23
The terms of the Chicago tech strike's settlement deserve attention because they address challenges that confront all dealership service departments — not just unionized shops in one city — as they seek to recruit and retain productive technicians.
New Chicago tech contract addresses pay, seniorityOct. 23
Demands for changes in pay and seniority practices were at the heart of the summer strike by union-represented service technicians at Chicago-area dealerships. The contract settlement addresses both issues.