Information Technology

Automakers still dogged by Bluetooth glitches, Power study finds

4:03 pm U.S. ET | Aug. 28, 2014
Bluetooth technology aims to leave drivers hands-free, but some drivers end up connection-free, according to a study of multimedia quality and satisfaction released today....
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GM opens IT center in Phoenix, plans to hire 1,000 workers

12:25 pm U.S. ET | Aug. 22, 2014
General Motors said it opened its fourth information technology center today -- this one in Chandler, Ariz., near Phoenix....
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Dealer software giant ADP Dealer Services to become CDK Global

2:55 pm U.S. ET | Aug. 19, 2014
ADP Dealer Services said today it will spin off from parent ADP with the name CDK Global. The dealer software giant expects to become an independent public company by October. It will be listed on the NASDAQ exchange under the symbol CDK....
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Aisin's North American growth drives more investment, new HQ

10:51 am U.S. ET | Aug. 19, 2014
Aisin opened a new North American headquarters in suburban Detroit in July as part of the foreign subsidiary's ongoing growth stateside....
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Social media fall flat for car shopping, research finds

12:01 am U.S. ET | Aug. 18, 2014
The body of evidence continues to grow that social media are ineffective for selling vehicles....
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U.S. details plans for car-to-car safety communications

3:08 pm U.S. ET | Aug. 18, 2014
After more than a decade of research into car-to-car communications, federal auto safety regulators took a step forward today by unveiling their plan for requiring cars to have wireless gear that will enable them to warn drivers of danger....
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Former GM veteran, Fisker boss Posawatz to join INRIX board

4:12 pm U.S. ET | Aug. 14, 2014
Tony Posawatz, the former vehicle line director for the Chevrolet Volt who also briefly headed Fisker Automotive, has joined the board of directors for telematics company INRIX....
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LINDSAY CHAPPELL

Automakers to face intensified scrutiny over voice recognition

12:01 am U.S. ET | Aug. 14, 2014
The world's automakers are going to be doing a lot of cringing now that J.D. Power plans to criticize them for one of the most poorly executed technologies they offer to consumers -- voice recognition....
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LINDSAY CHAPPELL

Automakers called out on lousy voice recognition

12:01 am U.S. ET | Aug. 11, 2014
The world's automakers are going to be doing a lot of cringing now that J.D. Power plans to lay into them for one of the most poorly executed technologies they peddle to consumers -- voice recognition....
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Hacking group wants to play nice with automakers

7:15 pm U.S. ET | Aug. 8, 2014
A group of well-known hackers and security professionals are trying to build better ties with the auto industry and to enlist their help in improving vehicle security, one of the hottest areas of cyber research....
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2014 MANAGEMENT BRIEFING SEMINARS

J.D. Power pans in-car voice recognition systems

5:01 pm U.S. ET | Aug. 6, 2014
In-car voice recognition systems work so poorly that automakers should give up trying to add new features and go back to the basics, said Kristin Kolodge, JD Power's executive director of driver interaction....
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RICHARD TRUETT

New systems amaze, but what about the joy of driving?

11:00 am U.S. ET | Aug. 6, 2014
Recent visits to Visteon Corp. and Valeo North America threw me into a bit of a funk. They are working to create a cloud-based, always-connected information pod. Taking a back seat is the joy of driving....
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Mitsu Electric teams with tech heavyweights on infotainment

11:00 am U.S. ET | Aug. 6, 2014
Mitsubishi Electric Automotive America Inc. is partnering up to stay competitive in the infotainment market....
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LINDSAY CHAPPELL

Automakers to get rude wake-up call on voice recognition

11:41 am U.S. ET | Aug. 5, 2014
Check your pride at the door Wednesday afternoon when JD Power plans to lay into the auto industry for one of the most poorly executed technologies it peddles to consumers -- voice recognition....
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Ford switching employees to iPhones from BlackBerries

1:27 pm U.S. ET | July 29, 2014
Ford is deploying iPhones for corporate use to employees worldwide, scoring a win for Apple as it seeks to lure more corporate customers....
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2015 Cadillac ATS offers wireless charging dock

2:41 pm U.S. ET | July 28, 2014
General Motors will offer wireless charging for smartphones for the first time in the 2015 Cadillac ATS sedan and coupe when they are launched this fall....
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Many drivers are ready for autonomous cars, survey says

5:02 pm U.S. ET | July 28, 2014
A significant percentage of drivers are ready for their cars to do the driving for them. In a study conducted in June by Insurance.com, 32 percent of the 2,000 licensed drivers surveyed said they would not continue to drive themselves once a self-driving car became available....
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OnStar change targets service visits

12:01 am U.S. ET | July 27, 2014
Starting with its 2015 models, GM will offer buyers free monthly vehicle-diagnostic reports through OnStar, and allow those customers to sign up to receive maintenance notifications from their dealerships....
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Millennials drawn to car-sharing services, but eventually, they buy

12:01 am U.S. ET | July 26, 2014
Car- and ride-sharing programs are changing the way city dwellers get around and the way millennials think about car ownership. Automakers have noticed and are experimenting with ways to adapt -- creating partnerships with car-sharing services or offering their own transportation services....
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Targeted digital video ads deliver preferred car colors

12:01 am U.S. ET | July 22, 2014
A New York company that creates personalized online video ads is harnessing the power of the palette. Say, for instance, a car shopper builds a shiny red SUV in an automaker's online configurator. Eyeview says its technology can deliver an online video advertisement of that shiny red SUV directly to that customer....
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Former Ford digital exec Monty joins PR and social media firm

9:16 am U.S. ET | July 22, 2014
Scott Monty, Ford's former social media chief who left the automaker two months ago, is joining Shift Communications, a public relations and social media agency with offices in Boston, San Francisco and New York....
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Can Linux speed in-car systems?

12:01 am U.S. ET | July 21, 2014
The auto industry is exploring open-source operating systems such as Linux more seriously than ever, hoping that sharing the work and making code available to all will lead to more rapid development cycles, lower costs and happier drivers....
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BEST PRACTICES

Cue from airlines helps dealership cut no-shows

12:01 am U.S. ET | July 21, 2014
Robert Karbaum came up with is an "appointment boarding pass" to send to customers' smartphones via text or e-mail minutes after they schedule a test drive....
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Warning in your car may be about you

12:01 am U.S. ET | July 20, 2014
Automakers are tinkering with a variety of in-car health apps that monitor biometric data such as heart rate, blood sugar, allergies or alertness and relay the information to a driver....
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ZF needs TRW's tech know-how, CFO says

8:54 am U.S. ET | July 19, 2014
ZF Friedrichshafen believes buying TRW Automotive would give it a better foothold in the market for self-driving and connected cars, its finance chief told a German paper....
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