Finance & Insurance

JIM HENRY

BLOG: No such thing as 'little' lies on credit apps

11:00 am U.S. ET | April 1, 2015

The Federal Trade Commission served up a forceful reminder last week that inflating a customer's income on a credit application isn't just a little white lie, even if it's intended to “help” the customer....
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Ally touts dealership camaraderie in new ad campaign

2:44 pm U.S. ET | March 31, 2015

Ally Financial is touting the camaraderie it has with dealerships in a new ad campaign that puts an emphasis on storytelling....
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Ex-dealership staffers face prison

12:01 am U.S. ET | March 30, 2015

Several former sales staffers at a Birmingham, Ala., Nissan store face federal prison time as part of a federal crackdown on fraudulent practices in car dealerships....
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JIM HENRY

BLOG: If dealers don't weigh in, they can't gripe

12:30 pm U.S. ET | March 25, 2015

Dealers have a chance right now to weigh in on what they like and don’t like about their lenders, and they shouldn’t miss the opportunity.
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JIM HENRY

BLOG: Size of average tax refund makes a decent down payment

11:45 am U.S. ET | March 18, 2015

For anybody keeping track -- which is to say, anybody interested in subprime auto lending – U.S. tax refunds have fallen a bit more behind than they were a few weeks ago....
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VW finance arm eyes record profit in 2015, CEO says

March 18, 2015 12:34 CET

Volkswagen's finance division is targeting 2015 operating profit that will not be below last year's record result of 1.7 billion euros ($1.80 billion), its CEO Frank Witter said....
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JIM HENRY

BLOG: Congressmen get testy with CFPB chief Cordray

11:45 am U.S. ET | March 11, 2015

The Consumer Financial Protection Bureau and its critics on the House Financial Services Committee traded jabs in a tense session last week as CFPB Director Richard Cordray presented the bureau's semiannual report....
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JIM HENRY

BLOG: The auto fallout from tax refund delays

11:45 am U.S. ET | March 4, 2015

Tax refund season is typically the high point of the year for subprime auto lenders, but so far the early tax refund statistics are down slightly from a year ago....
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JESSE SNYDER

BLOG: Why does Ford race? Because it can

3:56 pm U.S. ET | Feb. 27, 2015

He's not yet taking orders from Jay Leno for the Ford GT and GT350R, but the head of Ford Performance, Dave Pericak, still has a full plate....
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BLOG: Lender groups want answers from the CFPB

12:15 pm U.S. ET | Feb. 25, 2015

A letter sent last week by the American Financial Services Association and other trade associations to Richard Cordray, director of the Consumer Financial Protection Bureau, was aimed at prodding the CFPB to publicly respond to a study AFSA commissioned last year....
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JAMIE LaREAU

BLOG: Volvo captive finance's plan to help spur sales of Volvo's XC90

3:30 pm U.S. ET | Feb. 19, 2015

The redesigned 2016 Volvo XC90 is “the big” launch facing Volvo's captive finance company. Just ask Dan Romagnoli. He is the man responsible for making sure dealers get enough financing support to sell the heck out of the crossover when it goes on sale in May....
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JIM HENRY

BLOG: GM Financial-Chevy lease exclusivity seems likely

11:15 am U.S. ET | Feb. 18, 2015

There wasn't much doubt, but General Motors disclosed for the first time in an SEC filing that it is considering plans to throw all Chevrolet lease incentives to GM Financial instead of sharing them among GM Financial, Ally Financial and U.S. Bank....
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JAMIE LaREAU

BLOG: Are flat finance fees inevitable? How to lessen the blow

11:30 am U.S. ET | Feb. 18, 2015

Flat finance fees are coming. And if you now derive more than 40 percent of your F&I revenue per vehicle from a finance reserve, you're in trouble....
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Lithia, DCH build on the other's strengths

12:01 am U.S. ET | Feb. 16, 2015

Just over four months after Lithia Motors closed on its deal to buy DCH Auto Group's 27 dealerships, the two groups are busy sharing best practices and instituting a new culture at DCH....
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JIM HENRY

BLOG: A positive outlook for e-contracting

12:01 am U.S. ET | Feb. 11, 2015

When it comes to e-contracting, maybe the glass is finally more half full than half empty.
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JIM HENRY

BLOG: Ally's Carpenter leaves on a high note

11:45 am U.S. ET | Feb. 4, 2015

Michael Carpenter, who retired as CEO of Ally Financial on Monday, can leave saying, “Mission accomplished.”...
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GM and Ally compete to grow F&I

12:34 pm U.S. ET | Jan. 24, 2015

GM is on a hiring binge to build a direct sales force for its branded F&I products as the company seeks a foothold in the competitive space. GM rolled out branded F&I products nationally last year while taking over the business from captive-finance arm GM Financial....
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FOILING FRAUD

Phony deals cost dealers reputation, vehicles and lenders

2:00 pm U.S. ET | Jan. 24, 2015

For employees in a dealership's finance and insurance office, spotting a potentially fraudulent deal is top priority. A mistake not only can cost a dealership a vehicle, it can hurt the store's reputation and its relationships with lenders. It's a challenge for all dealership groups....
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At Miami store, no more 'beat up' customers

2:00 pm U.S. ET | Jan. 24, 2015

F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle purchase negotiations with customers as well as financing. They also get a cut of both to motivate them....
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Loan application blasts could be a blow to dealers

2:00 pm U.S. ET | Jan. 24, 2015

Technology makes it easy for finance and insurance managers to blast credit applications across a wide spectrum of lenders, called shotgunning, rather than matching the right consumer with the right lender. Some dealership groups and auto finance experts say shotgunning can harm a dealership's relationships with customers and lenders alike....
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Outsmart the fake pay stub

2:00 pm U.S. ET | Jan. 24, 2015

Missing pay stubs are pitfalls for finance and insurance managers. Finance managers don't want to ask a potential customer to go home and get a couple of pay stubs to verify his or her income. That customer may not come back. Even worse is the customer with a fake pay stub....
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Finance managers found on showroom floor

2:00 pm U.S. ET | Jan. 24, 2015

After working as a sales representative for almost two years at Atlantic Hyundai in West Islip, N.Y., Russell Williamson was ready for more responsibility and the chance to earn more money. Enter Atlantic Auto Group's new bullpen training program to develop finance managers....
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F&I departments need a farm team

2:00 pm U.S. ET | Jan. 24, 2015

The term “succession planning” is usually applied to dealer principals, but it can apply to F&I managers, too. Executives at two dealerships say store managers should nurture their own talent pool, so they have a ready replacement if a top F&I producer quits....
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Q&A

GM Financial is up to the full-service task

6:53 pm U.S. ET | Jan. 23, 2015

GM Financial will become the exclusive provider of subsidized leases for Buick-GMC dealerships on Feb. 3. Cadillac and Chevrolet will follow. Kyle Birch, GM Financial COO, talked with Staff Reporter Mike Colias about how it has grown leasing capabilities on its way to becoming GM's full-line captive financing arm....
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FCA projects 10% growth in U.S. retail sales for '15, extending streak

3:45 pm U.S. ET | Jan. 23, 2015

FCA US dealers were told to anticipate as much as 10 percent growth in their U.S. retail sales in 2015 as incremental deliveries from new vehicles such as the Jeep Renegade, Ram ProMaster City and Fiat 500X help extend the automaker's 57-month sales streak....
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