Finance & Insurance
Dealers crucial for vehicle purchase, J.D. Power study findsNov. 15
Online tools may make it easier for consumers to shop for vehicles and products at home, but interacting with a salesperson is a key component of high customer sales satisfaction, a J.D. Power study finds.
Ally provides $2 billion in financing to CarvanaNov. 7
Conant Auto Retail Group to pay $1.4 million to settle FTC claimsNov. 6
Wells Fargo faulted by U.S. regulator for auto insurance abuses, report saysOct. 20
Hyundai retail program aims for faster transactions, more transparencyOct. 10
High-flying Hecker lands at halfway houseOct. 9
Santander names new president of Chrysler CapitalOct. 2
Hacking risk is what worries Americans most with driverless carsOct. 3
Fast gains for dealership's slower processOct. 4
Porsche of Ann Arbor is switching up its F&I process to make it easier on customers and the finance team. The results are higher per-vehicle profits, happier customers and more time to ensure paperwork is legally compliant.